We appreciate the feedback we receive from our customers. Without knowing how we can do better how will we know if we are doing the best we can? Here are some of our favourite reviews.
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Helped work with us when we broke down heading out for vacation for a last minute repair. Not the fastest, but considering we had no appointment, they were very accommodating. Thank you so much!
Very helpful staff. Not pushy.
Great Service! The service department was quick to respond to my requests and fit me in same day! Thanks Rick!
I’m from Port Elgin, ON and was on my way to Lindsay when I was stranded in Orillia by a faulty light switch... these guys had the part on hand and made time for the repair. Great service! Really appreciate the last minute repair! On my way again
Stopped in there for a couple of bolts, ended up leaving with a bunch of very useful info. Parts guys are solid
Frank JR Skelton
It is hard to be upset with people that work SO HARD. I met with Mark Shivers today and the service manager to not only discuss but resolve a huge misunderstanding. I left knowing that we all need to communicate better. Moving forward I will not hesitate to strongly recommend Mark and his team at Orillia Subaru. In fact, I am certain there is an Ascent in our Future. Thank you, Mark and Team, for spending some time with me today.
If you're in the market for a car...look no further. The products, the pricing, and most of all the service you will get here is unlike any other. Absolutely the best. I have been a loyal customer for over 10 years... ask for Ted
Brock the manager was very helpful and professional. Will definitely go back to purchase a Subaru.
Mark the general manager is a real straight shooter!
Kate Bailey reviewed Subaru Of Orillia — 5 star
Great Service Team!! I was in for service yesterday and Joe and Rick were both easy and fun to talk with! Big shout out to the technician Shawn who worked on my car too! He found a very special item I'd lost in the car on the weekend! Great guys in there! Thank you for the great service!
Rob Murphy reviewed Subaru Of Orillia — 5 star
I reached out to John Muise at Subaru of Orillia with a tricky situation. Never once was I concerned I wasn’t being looked after. Every step of the deal was exemplary. He and Jeremy Stones went above and beyond and I highly recommend giving them an opportunity to wow you as well.
Hi Lary reviewed Subaru Of Orillia — 5 star
Love all of the friendly faces at Subaru of Orillia. Ted Rodd goes above and beyond for all of his customers.
Carmela De Francesco reviewed Subaru Of Orillia — 5 star
Being a senior citizen I have serviced many vehicles in my lifetime and I must say this is by far the best dealership. The friendly staff is so professional, polite and attentive. They listen to your concerns and problems and take the utmost pride in doing a good job in a timely manner. This was now my third service visit and I can't say enough about them. They resolved issues that others weren't able to. We are completely satisfied.
"B Maintenance " - Lowe18
Excellent customer service. Kerry had my work order ready upon my arrival , greeted me in a friendly efficient manner, explained the work to be completed and estimated time. I was pleasantly surprised when it was done early. My subi is happy with her wheel alignment and car wash.Thank you ....
"Been using this dealership for years." - Peter Fyfe
Since 1995, I've only owned Subarus, and the Orillia dealership is by far the best I've had dealings with (Kingston, Ottawa, Toronto, Bracebridge...). I take the time to talk with the service staff over any issue, and the mechanics are always available to explain any issue. We mostly buy used, so I don't expect perfectly cheap service. Very few surprises over 20 years.